What to do When Interviews Get Hostile

What to do When Interviews Get HostileWhat to do When Interviews Get HostileThis is the last thing on Earth you wanted to have happen A job einstellungsgesprch turns hostile and you are not sure why. All of a sudden, the interviewer starts asking interview questions about past behaviors or starts acting in a manner that makes the interviewer look like an aggressive idiot. We explain why this happens and mora importantly, what you can do about it as a job candidate.Where is all this hostility coming from?More so than ever before, companies are placing a greater emphasis on the EQ (emotional intelligence) of its leaders. Unlike in years past, job candidates are having their emotional intelligence tested through a series of behaviors and questions.These behaviors may leave you thinking the interviewer is an idiot. But that is the point They are testing how you react to such people in certain situations because, at some point, it will happen. We are all human. We all get angry and anxiou s at work or during interviews. But how well do you handle yourself?Whether it be staff or customers, at some point we all deal with someone who is disgruntled or aggressive. And the company needs to binnensee how you behave in these situations.Hostility as an interview tacticGlassdoor reviews?You cannot trust them anymore. This interview tactic is gaining popularity because it gives each company a chance to see a real-life demonstration of how a job candidate acts under pressure. This interview tactic seeks to see how job candidates behave without unrehearsed answers to questions.And the best way to handle hostility is to know exactly what an encounter with a hostile job interview looks like. You cannot rehearse your answers. But you will be better prepared for diffusing hostility, as you would while on the job. Most importantly, you will be able to spot when this tactic is being used.Meeting with a negative interviewerYou meet the interviewer and the person seems bothered, cold, o r annoyed that they must waste his or her precious time with this interview. Do Pay special attention to the negative behavior. Behave in a way that shows patience, a pleasant mindset, and keep all of your personal behaviors in an interview positive.Dont Counteract the negativity with negativity. Two wrongs dont make a right.What are they testing How you calm those who are upset and negative. Given negative behavior is something you rarely see in job interviews, this is a perfect way to test how you would really respond to adversity.The clueless interviewerIn this situation, an interviewer asks a bunch of questions that are impossible to answer without more information. It may feel like the interviewer never read your resume or is interviewing you for the wrong position. This is not the case.Do Approach the question as you would in a traditional interview. Ask for clarification and more information. Keep cool and remember you are supposed to have the right information in order to pe rform the job.Dont Freak out and start to panic. Dont say things like, I did not know I needed to know thisWhat are they testing Your confidence and behavior when confronted with situations that require you ask for more information. They want to know if you panic and appear hopeless or if you have the humility to ask for more information.The endlessly distracted or disrupted interviewIn this case, the interviewer is constantly distracted or disruptive. For example, as you answer questions the interviewer starts chewing nails or tapping a pen on the desk. Worse, as you answer questions, they constantly cut you off or ask you to repeat yourself. The idea of this alone may drive some crazy.Do Focus on the question and do your best to keep answering. Change the way you think about these distracting behaviors. Find it humorous instead of stressful. Think of it as a good story to blog about later. If you are nervous, this is your icebreaker to reduce anxiety. This is funny to you. So, ans wer the question and keep smiling. Repeat yourself as needed when they cut you off.Dont Yell at the interviewer to stop or become insulted.What are they testing Like most interview questions, they are testing how you respond to pressure situations. Only there are no rehearsed answers for this type of interview.The role playerYou are asked to play out certain scenarios in which work situations involve confrontational behavior. You are asked those basic, How would you handle interview questions. But then, you are thrown a curveball. Suddenly, the interviewer pushes back and becomes confrontational upon hearing your answers. It is almost as if they found your answers worthy of a hostile response.Do Stand firm in your answers without mirroring the confrontational attitude of the interviewer. Remember the interviewer is role-playing, too. Only they took it a step further.Dont Become flustered and change your answers. Certainly, do not become insulted or confrontational in return.What are they testing? They are testing how you deal with customers, confrontation, and any other form of escalated situation. They are testing your character and if you stay true to what you believe in when pressured.When the interview is overMost of the time, the interviewer will never reveal how they were testing and why. But if they do, the ultimate way to fail this test is to express disgust or anger at the interview tactics. And you should never ask to change your answers or defend yourself.The most important thing to remember about these situations is that you have to stay cool, confident, patient and true to yourself during the interview. Always give the interviewer the best version of you that everyone should expect to see.You may find these interview tactics to be somewhat messed up, but that is the point. Someone who is emotionally intelligent will understand why companies prefer seeing the real you, more than the rehearsed you.

How HR Best Practice Customization Can Drive Better Results

How HR Best Practice Customization Can Drive Better ResultsHow HR Best Practice Customization Can Drive Better ResultsHow HR Best Practice Customization Can Drive Better Results M. Cantrell and David SmithTodays leading companies are tailoring their work experiences to employees talents and interests. The reward? Greater productivity, higher levels of engagement, lower turnover and a better ability to attract top performers who produce outstanding results.It only makes sense when rewards, learning and jobs are customized to individuals, greater motivation and learning result and peoples work tasks become better aligned with their actual strengths.Customization also improves companies ability to attract and hire top talent by customizing recruiting practices toward specific, desired individuals (and enticing them with a customized experience once they join.) It also increases engagement and lowers turnover costs because people who receive customized offerings often feel more satisfied in their jobs.A Growing Trend toward CustomizationDespite these benefits, few organizations today offer customized HR practices. Consider this shocking statistic only six percent of the 557 employees we surveyed agreed that their human resources practices are highly relevant to them.We think its no coincidence though that the same six percent strongly agrees that their human resource department significantly supports and improves their performance at work. In an age of increased expectations and fewer resources, generic HR practices have become increasingly hazardous to organizational health. Many organizations face their most diverse workforces ever, while they struggle to adapt to complex knowledge needs that no longer fit yesterdays industrialized HR practices.Research from our new book, Workforce of One Revolutionizing Talent Management through Customization (Harvard Business Press, 2010) reveals how a few leading organizations are harnessing new advances in technology to do th ings differently.Instead of treating their workforce as a single monolithic entity, they are treating each individual as a workforce of one by creating customized work experiences. And they are doing so in a highly structured, coordinated, scalable way that retains some degree of organizational control, consistency and manageability while meeting individuals needs.Four Approaches to CustomizationTo achieve the benefits of customization in a scalable and manageable manner, a number of organizations are pursuing one or more of the following approaches to customization1.Segment the workforce.Straight from the handbook of marketing, companies are grouping employees based on shared preferences and needs, such as their value to the company, role, or generation and then tailoring people practices for each group.Advances in business intelligence and analytics have spurred companies to create altogether new and ever more meaningful segmentation schemes. Companies now also group employees by learning styles, values, personality, wellness profiles, mobility, behavioral patterns and even networking and communication styles. For example, Accenture segments employees in part on their overall well-being (e.g., the number of vacation days they have taken and length of time on a project) to identify those who might be at risk for leaving or who cope with high levels of stress.2.Offer modular choices.Companies can also offer employees a predefined list of organizationally-defined options for them to customize and configure their own work experience. At Capital One and Microsoft, for example, employees get to choose from a variety of mix and match workplace options based on their individual needs and changing work tasks.3.Define broad and simple rules.Alternatively, an organization can create a rule so broad and simple that it can flexibly be interpreted in many different ways.Best Buy, for example, sets a broad rule get results and lets employees determine how to accomplish it. The retailer allows many of its headquarters personnel to define when and where they want to work as long as they get the job done.4.Foster employee-defined personalization. Consumers today can define and create their own content using the video-sharing site YouTube or the volunteer-written reference site Wikipedia. In the same way, todays employees can define and create their own people practices. Instead of having a central authority to define employee learning, for example, individuals can define it in highly personal ways through wikis, blogs, YouTube- or Facebook-like applications or even with on-the-job experience.In yet another example at the US Navy, employees, not HR, set the compensation levels in hard-to-fill jobs through an online job auction website. Organizations deliberately decide which practices to foster, monitor and support via processes, technology and incentives.Challenges and Solutions When Transforming the Workplace to MyplaceSculpting work to fit every employ ee instead of requiring employees to conform to a standard mold of work is a more complex, sophisticated way of managing talent. While offering vast rewards, it requires organizations to navigate some tricky territory.For example, fairness issues can crop up when peoples employment experiences vary from one another. Organizations that emphasize justice rather than equality and sameness can avoid this scenario.Our research shows that the vast majority of employees will support differential treatment if there are clear, logical, and well-communicated reasons as to why such differential treatment exists.Likewise, as organizations collect more and increasingly personal employee data as a means of offering more relevant people practices, privacy may be challenged too. Yet evidence suggests that once employees understand how the collection of personal information will benefit them, what data will be collected and how it will be used and protected, they are likely to feel more comfortabl e sharing this information.Companies that take a deliberate and thoughtful approach to customization for their own organization will have a significant advantage over competitors. By helping employees do what they do best, organizations can become the best they can be, while reaping significant business benefits in the process.Author BiosSusan M. Cantrell is a Research Fellow at the Accenture Institute for High Performance. David Smith is the Managing Director of the Accenture Talent Organization Performance practice.

Start Marketing Your Book Early

Start Marketing Your Book EarlyStart Marketing Your Book EarlyMarketing your book in advance of its publication helps establish or further build an audience that will come to the book during its launch, helping to create the all-important sales momentum.If youre in the process of writing a book, you should already be thinking about book promotion. Below are six steps to get you on the right marketing page. The mora you help promote your book, the more thrilled your publishers staff will be. But be sure to keep your editor, book marketing, and publicity folksin the loop. This way, you can all make sure that everyones efforts dovetail, rather than compete with each other. Start promoting your book as soon as you have the book deal 18 months or a year before publication is a good time to get your book promotion and publicity started, especially if you need to build an audience.Heres what you can- and should- start putting into place at that time to ensure youll be well set-up when the b ook publishes. 1. Maximize your booksSEO from the get-go with metadata and keywords For starters, get a handle on how your book is marketed via SEO- learn about book metadata and how to choosekeywords. Really, its not as complicated as it sounds and understanding those concepts will help you to use the right language to target at your potential audiences. 2. Establish your zugreifbar author / expert / writer presence If you havent already, plant your authorial stake in the virtual ground withauthor content marketing.Design an effective author website that showcases you as the subject matter expert or fiction writer that you are. When appropriate, it should also showcase your book.If youre not sure what your site should include, learn about theelements of an effective author website. Having ablog on your website helps to engage readers and keep them posted on your work.Its important to get your website up before the book is available, as it takes some time for search engines to find you. 3. Tend to your media platform Whether its a thriving small business or a hit television show or a lot of Twitter followers, your author platform is a valuable marketing commodity. In advance of your books publication, figure out how you will be able to utilize your platform/s to best market your book.For example, if your platform is a blog, schedule your books publication announcement and plan promotions such as cover reveals, content teasers, and book giveaways. 4. Line up your professional and personal networks Begin to review your networks for fans- whether professional or personal- who might be willing to help spread the word about your book when it hits the marketplace. ansicht could be everyone from friends who have media contacts, to the editor of your alumni magazine, to your favorite local bookstore owner, to your friend who has 10,000 Instagram followers. For help with figuring out who might be willing and/or able to help spread the word about your bo ok, learn about the author questionnaire marketing tool thats used in some form or another by most traditional publishers, and take the time to fill one out yourself. 5. Find partners or a sponsor, if applicable If your book is a non-fiction that wont suffer from a little commercial association, you might want to consider looking for a sponsor to help promote or help defray your marketing costs (traditional publishers love this).For example, if your book is about pet care and you have pet food company connections, you might ask them to sponsor a book tour to help defray the cost of author appearances or a satellite media tour. 6. Establish and engage with your social media networks Again, if youre a topic specialist, make sure youre blogging, Tweeting, Pinteresting and otherwise posting to your social media sites in a way that draws them in your potential audience so theyll want the book when its published. For hints and best practices, read Tapping into your social media ne tworks for book promotion.Promoting your book with TwitterTwitter hashtags specifically for writers.

Why managers should treat non-parents and parents the same

Why managers should treat non-parents and parents the sameWhy managers should treat non-parents and parents the sameResearch shows that when employees become parents, women face a significant roadblock at the office known as theMaternal Wall.Though theyve proven successful before giving birth, women are often required to go above and beyond to demonstrate their worth and competency aftermaternityleave.Too many times women, particularly mothers, share their stories of getting passed up for promotions, pushed into non-client facing roles and left out ofnetworkingopportunities. And on top of that mothers are often judged by their co-workers for leaving early to pick up their children and also judged if they stay late and dont go home to be with their children. Being a working parent is tough.But heres the rub. Colleagues without children also have it toughManagers often expect those people on their teams without children to absorb the extra workload. They expect them to work the late ho urs, attend the last minute client event and may not recognize that children or not, employees all long for more flexibility and understanding to accomplish their personal goals as wellTo truly create an empathetic and supportive team, managers must find ways that support the entire team regardless of their parent status.Though peoples reasons for seeking a more flexible schedule may vary, the policies for managing their time should be the same.If you give people time off to take care of a sick child, then you should give people time off to pursue personal endeavors. In order to lessen the burden placed on childless/single individuals, managers should propagate anoffice culturethat considers everyones need for unconventional hours.Those who utilize a holistic approach to managing teams ensure that all employees are offered the same flexibility regardless of the reason. This will not only strengthen your relationship with all of your staff, but it will foster a greater bond between e mployees and their teams.Here are three ways to start thinking about how you can supervise employees time in a way that benefits your entire staff1. Promote the greater goodManagers set the tone and create the atmosphere for success in the office.Devise a plan to help your teams support one another during important professional and personal moments in their lives.Encourage employees to add personal dates to their teams calendar, so that everyone will know when he or she will be out and how that could affect their assignments that day. Facilitate a discussion with your team on a regular basis to connect how members are handling their workloads and how things can be shifted in order to support the greater team.2. Establish core hoursProvide employees with a company-wide schedule that focuses on core hours when all team members are expected to be online and available. For example, if the majority of your clients engage with staff before Noon or meetings typically happen in the morning, explain that everyone must be in the office or available online from 1030 am to 1230 pm during that critical timeframe. Beyond those core hours, allow individuals to find the best shifts that work for them. Trust your employees and believe them when they say certain hours work better than others.3. Take the staffs temperature to avoid burnoutOnce a quarter,check in with your teams and determine whats working and what isnt.Keep the floor open to suggestions and allow individuals to share feedback and air any grievances. Reevaluate the model and be prepared to make any necessary adjustments.Witheffective communicationand trust, Managers can create an environment that not only strengthens teams but allows all individuals to establish their ideal work day.Mary Beth Ferrante is acareer coachto millennial moms and the owner and founder of Live.Work.Lead., an organization that helps companies retain top female talent by transformingworkplace cultureto support new parents through coaching, training and consulting. In addition to corporate programming, Live.Work.Lead. works directly with individuals through one-one coaching and through its Professional Working Moms Groups, which connect moms within specific regions.A version of this post previously appeared onFairygodboss, the largest career community that helps women get the inside scoop on pay, corporate culture, benefits, and work flexibility. Founded in 2015, Fairygodboss offers company ratings, job listings, discussion boards, and career advice.

Top Tips of Examples of a Resume

Top Tips of Examples of a Resume Most jobseekers arent mentally, emotionally, or financially ready for the tough realities of the present job industry. Remember, there are a number of other individuals who want the exact job, which means you must show decent cause for a prospective employer to extend an interview. It is about first impression. A cover letter enables you to chat about yourself in the very first person and permits you to tell a story about your experience, your nature and your accomplishments. Your cover letter is a chance for you to highlight certain things which you may bedrngnis have been in a position to include in the resume. If youre searching for internet work or a home business you have to be very careful to prevent frauds. In the modern job-search market, youre often competing against large quantities of applicants, and your resume must be good enough to make it past the very first screening. If youre looking to work at house, its important to learn h ow to screen out the frauds. Its also useful to bring a peek at their site. A cover letter would be the optimal place to talk about such information and supply certain examples of what youve designed. The one thing you lack is your contact details. Theres a good deal of crappy content out there. Clearly, your first step is to find a domain for your site. The announcement is full of keywords indicating what factors are necessary for the position. Youve got a right to the info youre requesting. Its critical to make a very clear and detailed resume to ensure it is much easier for you in your career success. Youre accountable for your career. 1 way or another youre paying for the job. Keep in mind that the purpose of a resume is to receive an interview, so have a leadership stance and total personal obligation to make it a great one. A concise overview of your areas of expertise will assist the reader understand the sortiment of your expertise. Regardless of what your age, and however much experience that you have, you always need to be ready to learn a new skill or technique. Professional skills are extremely important additionally to include on your resume. Other skills which have been learnt can be mentioned. Whatever They Told You About Examples of a Resume Is Dead Wrong...And Heres Why Focus almost all of your resume on the outcomes you accomplished, not the normal duties of your work. Search for related job titles to the one which you are applying. Applying for Federal jobs can be hard. Every time you submit an application for a job working with an inadequate resume is an expected job lost. There are a lot of reasons why templates are important in regards to resume creation. Yep, it serves as a planning tool. There are several different templates that youre able to use to think of the resume. You will be pleased to know that there is going to be examples of resumes that you are able to look at to receive a notion of the greatest te mplate to use. Even if youre emailing your resume, make sure the formatting is crystal clear and not crowded. If you want to use a modified block format and youve never done so in your life, it is most likely best to use a complete block format. You should make certain to pick a format thats easiest for you.

Unusual Article Uncovers the Deceptive Practices of Resume Writing Jobs

Unusual Article Uncovers the Deceptive Practices of Resume Writing Jobs What Is So Fascinating About Resume Writing Jobs? The resume prepared by the candidate should remain appealing and ought to consist of necessary details. You may also have to think to be an HR or a hiring manager. Not all resumes are suitable for all sorts of jobs. A social networking manager functions as the voice and face of a company on numerous engagement platforms. With the most recent technologies, there are new practices to earn a good resume. Resume writing services often provide a whole package strategy to resume writing. If you take some time to research on your intended workplace, youll have the ability to learn just what qualities you may highlight on your resume. When applying for jobs on the website, you simply should click the saved resume you created on the website. After you have created a resume utilizing a work search engine resume builder, the website will permit you to share it together with employers on the exact same job search engine. If you dont create a resume employing an on-line sites resume builder but still wish to post it to the website, you will need to upload it. You may also opt to use a resume template. If there wont be a facility of direct communication between the customer and writer, the author will certainly miss a few important details about the customer in the resume and ultimately, client need to request the changes over and over. If you are searching for resume writer jobs, were always open for cooperation. Naturally, whenever you are looking for a resume writing service, dont neglect to follow your gut. The majority of the resumes writing services dont provide the chance of direct contact by making use of their writers. The One Thing to Do for Resume Writing Jobs Also, without a message connected to the email, the employer is not going to know why youre sending the resume to them. By taking the opportunity to compose your resume and cover letter yourself, you are going to be in a ort to swiftly and easily remember all the pertinent information an interviewer will ask. If selected for additional evaluation, you are going to be contacted via email. Your resume should be formatted in an easy, professional way. Up in Arms About Resume Writing Jobs? If you dont paste your resume, you must upload it. Since resumes are largely digitally sent, theres absolutely no need to have a printout and sign the resume. If so, dont fret about what it appears like, because it is going to be consistent with the other resumes in the database. Keep in mind, your resume is the easiest way for you to receive your foot in the door for a desirable job. There are some methods to raise your likelihood of receiving a writing resume writing job. By keeping the above mentioned demand in view, plenty of inexpensive resumes andonline resume writing services are obtainable for the ease of candidates, but its not easy for all of the jobless candidates to bear the excessive professional resume writing rates. Writing resumes for individuals supplies you with the chance to help them land work, as well as earning money from your writing skills.